State requirements · Massachusetts

Massachusetts customer license requirements for distributors

What a distributor of prescription drugs, medical devices, or medical supplies has to confirm about a Massachusetts customer before shipping, and what it has to keep on file.

By Workd, makers of WorkdID. Updated .

Short answer

Massachusetts lets distributors sell prescription drugs only to buyers who are licensed or authorized to receive them, which means checking the license first. A licensed wholesaler may not sell or deliver drugs to any unauthorized person. The rule does not say how to check, but you cannot follow it without confirming that each customer is authorized. Records must also include the purchaser's name and address. Wholesalers must keep complete and accurate records of every receipt and distribution of prescription drugs. WorkdID by Workd checks Massachusetts pharmacy and medical licenses, NPI records, and DEA registrations for every account, every day, and keeps a dated record of each check.

Customer verificationMay sell only to licensed buyers
Records to keep2 years
Separate device or DME distributor licenseNo separate license

What Massachusetts requires before you ship

Massachusetts lets distributors sell prescription drugs only to buyers who are licensed or authorized to receive them, which means checking the license first. A licensed wholesaler may not sell or deliver drugs to any unauthorized person. The rule does not say how to check, but you cannot follow it without confirming that each customer is authorized. Records must also include the purchaser's name and address.

Who counts as an authorized buyer: The rule does not define 'authorized person'. In practice it means persons allowed by Massachusetts law to receive drugs, such as licensed pharmacies, practitioners, hospitals and other licensed wholesalers.

"shall not sell or deliver drugs to any unauthorized person, whether upon prescription, at retail, or otherwise." 247 CMR 7.03(2)

Records to keep

Wholesalers must keep complete and accurate records of every receipt and distribution of prescription drugs. Records must show the source, or for sales the purchaser's name and address, along with the identity and quantity of drugs and the dates. They must be available for inspection for 2 years after the drugs are disposed of. Records kept off site that cannot be pulled up electronically must be produced within 2 working days.

Source: 247 CMR 7.04(6)

Licenses a distributor needs in Massachusetts

Prescription drug wholesale distributor

No one may sell, distribute or deliver drugs at wholesale in Massachusetts without a license. Board rules require every wholesale distributor located in Massachusetts to be licensed by the Board before it starts. The application must be signed under oath before a notary. A separate license is needed for each location. The rule's text applies to distributors located in Massachusetts.

Source: M.G.L. c. 112, § 36A; 247 CMR 7.01, 7.02

Medical device and DME distributors

No Massachusetts license for prescription device or DME distributors was found. 247 CMR 7.00 covers prescription drugs. A secondary source mentions a device manufacturer registration with the Drug Control Program, but we could not confirm it from an official source.

Controlled substances

A wholesale drug business may not handle controlled substances until it has a state controlled substance registration under M.G.L. c. 94C. The Board issues it to businesses that qualify for a wholesale druggist license. A registered wholesaler may distribute only the controlled substance classes it is registered for.

Source: 247 CMR 11.01, 11.03, 11.10; M.G.L. c. 94C

Where to look up a Massachusetts license

Federal rules that apply in every state

How WorkdID handles Massachusetts accounts

WorkdID by Workd checks every Massachusetts customer you sell to against the state's pharmacy and medical boards, the NPI registry, and the DEA, every day. It flags an expiration or a board action within a day of posting, and in Workd order entry it can hold the order until your compliance team clears the account. Every check is saved with the date and the board record, so your Massachusetts file is ready when someone asks for it.

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Questions distributors ask

Does Massachusetts require distributors to verify customer licenses?

Massachusetts lets distributors sell prescription drugs only to buyers who are licensed or authorized to receive them, which means checking the license first. A licensed wholesaler may not sell or deliver drugs to any unauthorized person. The rule does not say how to check, but you cannot follow it without confirming that each customer is authorized. Records must also include the purchaser's name and address. See 247 CMR 7.03(2).

What records must a distributor keep in Massachusetts?

Wholesalers must keep complete and accurate records of every receipt and distribution of prescription drugs. Records must show the source, or for sales the purchaser's name and address, along with the identity and quantity of drugs and the dates. They must be available for inspection for 2 years after the drugs are disposed of. Records kept off site that cannot be pulled up electronically must be produced within 2 working days. See 247 CMR 7.04(6).

Does Massachusetts license medical device or DME distributors?

No Massachusetts license for prescription device or DME distributors was found. 247 CMR 7.00 covers prescription drugs. A secondary source mentions a device manufacturer registration with the Drug Control Program, but we could not confirm it from an official source.

Where do I look up a Massachusetts pharmacy or practitioner license?

Pharmacy licenses are issued by the Massachusetts Board of Registration in Pharmacy and physician licenses by the Massachusetts Board of Registration in Medicine. Both publish a public lookup. WorkdID checks them for you every day.

See WorkdID check your own customer list.

WorkdID by Workd checks every customer license you sell to, every day, and can hold an order before it ships to an account that is out of good standing.

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Related

This page explains general rules and is not legal advice. Rules change. Confirm current requirements with the state board or your counsel before relying on them.

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