Free playbooks, scripts, and SOPs built for distribution.
8 practical resources for diagnosing, planning, and executing automation in your business. Drop your email once, get access to everything.
Everything else in the library
Distribution Operations Audit
A 20-minute self-assessment that reveals where your distribution business is bleeding money, with scoring rubrics, industry benchmarks, and specific action items for every gap.
View resourceDistribution KPI Scorecard
The 12 metrics every distribution leader should review monthly, with exact formulas, NAW industry benchmarks, root cause analysis for when numbers decline, and specific improvement levers you can pull.
View resourceVoice AI Script Library
10 battle-tested phone scripts for every common distribution call, inbound orders, order status, collections, quote follow-ups, and more. Written for human reps today, formatted for Voice AI implementation tomorrow.
View resource90-Day AI Roadmap
A phase-by-phase plan to eliminate bottlenecks, cut manual work, and scale without hiring, with specific tool recommendations, budget guidelines, and team communication templates for each of the 90 days.
View resourceAI Collections Playbook
A complete 3-phase collections system, prevention, escalation, and resolution, with email templates, automation triggers, and the exact math to calculate how much slow AR is costing you.
View resourceDistribution Automation SOP Bundle
15 ready-to-use Standard Operating Procedures covering the full customer lifecycle, from order processing to collections to retention. Document today, train tomorrow, automate next week.
View resource6-Week AI Sprint Kit
A complete week-by-week project system to implement AI automation in your distribution company in 42 days, with day-by-day plans, templates, checklists, and everything a team without project management experience needs to execute.
View resourceThe Whole Picture
Free short reads on how modern distribution actually runs, no email needed, just click and read.
Your delivery day still runs on paper. It doesn't have to.
Routes, DOT checklists, signatures, photo evidence, invoicing, payment at the door, and reconciliation, the whole delivery day, digital.
Read the whole pictureA lapsed license shouldn't be a surprise.
All 50 state boards, the NPI registry, and the DEA, monitored automatically, with problems surfaced before they reach an order.
Read the whole pictureA webstore isn't a strategy. A connected one is.
Multi-brand storefronts, customer pricing, and reps who see every cart live, ecommerce as part of the operation, not an island.
Read the whole pictureReady to put any of this into practice?
Workd is the platform that runs everything in this library, Voice AI, CRM, orders, collections, routing, on one connected system.