Solutions · License check

Your compliance team knows a license lapsed before the order ships.

WorkdID checks your customers against state boards of pharmacy, state medical boards, the NPI registry and DEA every day. When a license expires or a board takes action, the order is held before it ships, not found in the audit.

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Before it ships
Every license checked against public license records.
Workd
Order held for review
1Checked before it ships 2Every license, every customer
The problem

One expired license. One shipment. One audit.

Picture a routine DEA audit. The auditor runs a sample of your recent shipments against the state boards, and a few accounts come back with expired licenses. None of them were on your spreadsheet, because the spreadsheet gets reviewed monthly.

The license data is public and the states keep it current. What's missing is a system watching it every day.

License spreadsheets reviewed monthly, not daily
Alerts that get archived without action
Order entry with no idea of license status
Gaps found by the auditor instead of by you
WorkdID

Lapsed licenses get caught before the truck leaves.

A compliance manager checking a sealed tote at a pharmaceutical distribution packing station
How it works

Checked every day. Held before it ships.

  1. 1

    Connect your accounts

    Bring customers in from your CRM, ERP, a CSV or the API. Each account is matched to its licenses, including DBAs, parent companies and multi-state operators.

  2. 2

    Checked every day

    State boards, the NPI registry and DEA registrations are checked daily for expirations, suspensions and disciplinary actions.

  3. 3

    The order is held

    Flagged accounts go to your compliance team and can hold orders in Workd until cleared. Every check is logged with its source.

What it does

Everything your team stops doing by hand

State board licenses

State boards of pharmacy and state medical boards: wholesale licenses, pharmacy permits, practitioner and controlled-substance licenses.

DEA registrations

Registration status, schedule authorizations and administrative actions on file, for controlled-substance distributors.

Disciplinary actions

Suspensions, probation, consent agreements and revocations show up in your queue as the boards post them.

NPI cross-reference

Every healthcare account matched to its NPI, with deactivation alerts and entity-type checks.

Expiration alerts

Alerts at 90, 60, 30 and 7 days, so your team chases renewals before a gap holds an order.

Source documents

Each flagged record keeps the state board PDF from the day of the change, for DSCSA, DEA and FDA inspections.

People and AI

Workd takes the busywork. Your people keep the relationships.

Workd handles
  • ✓Checking the state boards every day
  • ✓Matching accounts to their licenses
  • ✓Saving the source documents
  • ✓Holding orders for flagged accounts
  • ✓Expiration reminders
  • ✓Logging every check
Your people handle
  • ✓Judgment calls on flagged accounts
  • ✓Clearing held orders
  • ✓Chasing renewal paperwork
  • ✓Vendor relationships
  • ✓Audit response
  • ✓Compliance policy

Works with the ERP and CRM you already run

SalesforceHubSpotMicrosoft DynamicsEpicor Prophet 21NetSuiteSAPSageAcumaticaQuickBooks and more

Pairs well with

Questions we hear

Does this replace our compliance team?

No. WorkdID does the part your compliance team doesn't have time for: checking the state boards every day. Your team keeps the judgment calls, the vendor relationships and the audit response.

Do we need to run Workd for everything else?

No. License Check works on its own alongside the CRM or ERP you already run. Your customer accounts come in by API, CSV or a direct connection to Epicor, NetSuite, SAP, Sage and others. If you later move onto Workd, it becomes part of order entry.

What makes it different?

It checks every day, and it can hold the order in order entry. The same system that finds the risk stops the shipment.

What does the audit trail look like?

Every flagged record keeps the time of the check, the source link and the state board PDF. Every held order is logged with who cleared it, or the rule that cleared it, ready for DSCSA, DEA and FDA questions without extra prep.

Which distributors is it for?

Distributors of prescription drugs, medical devices and medical supplies, whose customers need a current state, DEA or practitioner license to buy.

Try it right now: call our AI

Give everyone on your team their own AI agent.

Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.