Products · CRM

Your reps keep the CRM current by talking.

Reps ask Workd about any customer before they call or walk in, and say what happened after. Inside sales and managers ask the same record anything, any time. Clients, deals, quotes, orders and invoices live in one place, so nobody types it twice.

Talk to our AI
1Just talk 2From your own systems
The problem

A CRM nobody updates is a CRM nobody trusts

Most CRMs sit off to the side of the real work. Orders live in one system, relationships in another, and reps are asked to type up what already happened at the end of a long day.

So entries get skipped, history is scattered, and the people who know the customer best are the ones who use the system least.

Customer data in one place, orders in another
Reps entering the same thing twice, or not at all
AI tools that each need their own integration
A customer history split across systems
<37%
of sales reps actively use their CRM
CSO Insights
CRM

Say how the meeting went on the walk out.

A sales rep speaking into her phone as she walks out from a customer visit
How it works

You say it. Workd does it.

  1. 1

    Ask or tell Workd

    Before a call or visit, ask for the account. After it, say what happened. No forms.

  2. 2

    The record updates

    Contacts, activity, deals and notes update in the same system that holds the orders.

  3. 3

    The whole team sees it

    Inside sales, the counter and managers ask Workd about the account and hear what the rep just logged, alongside orders and open quotes.

  4. 4

    Managers see the truth

    Pipeline, activity and customer health are live, because the CRM is where the work happens.

Rep, before walking into Henderson Mechanical
“What should I know about Henderson Mechanical before I go in?”
Workddid this
  • ✓Orders their last order ships Friday, two days late
  • ✓Open quote the one you promised Mike last visit
  • ✓Last visit notes and promises, read back
  • ✓Next step a task set once you say what happened
Try it

Every customer, from lead to loyal

New Lead

3
$39K

Qualified

2
$57K

Opportunity

2
$112K

Active Client

2
$697K
Vantage Corp
Emily Tran
$13K2d
Apex Trading
Robert Kim
$8K5d
Orion Supply
Maria Gonzalez
$18K1d
Sterling Mfg
Dan Kowalski
$34K8d
Crestline Inc
Amy Liu
$23K12d
Bridgeport Dist.
Sarah Chen
$67K15d
Falcon Industries
Mark Stevens
$45K22d
Meridian Supply
James Holt
$285K45d
Pacific Dist.
Sara Chen
$412K120d
What it does

Everything your team stops doing by hand

Contact management

Full profiles with every call, email, order and note, plus preferences and relationship mapping.

Company hierarchies

Parent and child accounts, multiple locations and buying groups in one view.

Opportunity pipeline

Stages, probability and forecasting, so you know where every deal stands.

Quotes

Customer-specific pricing, approval workflows and one-click conversion to an order.

Activity tracking

Calls, emails, visits and notes logged for your team. Any calls Workd handles for you come in with transcripts.

Proactive suggestions

Workd flags customers who need attention, quotes that are aging and reorders that are due.

People and AI

Workd takes the busywork. Your people keep the relationships.

Workd handles
  • ✓Logging calls, visits and emails
  • ✓Turning spoken recaps into notes
  • ✓Briefing reps before a visit
  • ✓Flagging aging quotes and due reorders
  • ✓Keeping orders and relationships in one record
Your people handle
  • ✓Building the relationship
  • ✓Knowing what the customer really needs
  • ✓Negotiating and closing
  • ✓Coaching the team from real activity
  • ✓Deciding where to spend time

Works with the ERP and CRM you already run

SalesforceHubSpotMicrosoft DynamicsEpicor Prophet 21NetSuiteSAPSageAcumaticaQuickBooks and more

Pairs well with

Questions we hear

Is this a separate CRM that syncs with my ERP?

No. Clients, opportunities, quotes, orders and invoices are one connected system, so there is nothing to sync between them. If you keep your current ERP, Workd connects to it.

How does the team get information in and out?

By talking. Reps tell Workd what happened after a call or visit, and Workd logs it. Anyone can ask about an account and hear the answer out loud. Calls Workd handles for you are logged with transcripts.

Can each role see a different view?

Yes. Views are configurable by role, so a rep, an inside salesperson and a manager each see what they need.

Does it handle complex B2B accounts?

Yes. Parent and child companies, multiple locations and buying groups are built in.

Try it right now: call our AI

Give everyone on your team their own AI agent.

Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.