Product
Your sales reps see what customers are building in real-time. Jump into any cart, adjust pricing, suggest substitutions, and close deals while the customer is still shopping.
See It In ActionIn B2B, abandoned carts aren't impulse decisions gone cold, they're real buyers with real questions who couldn't find answers. Maybe the price wasn't right. Maybe they needed a substitute. Maybe they just got busy.
Live Cart lets your reps see every active cart in real-time. They can reach out proactively, make adjustments on the fly, and turn "maybe later" into "order placed."
8 items • Missing substitutes available
23 items • Rep engaged
3 items • Building order
Dashboard shows all active carts with value, item count, and idle time. Filter by rep territory, customer tier, or cart value.
When a cart goes idle or hits a snag, reach out via chat. "I see you're looking at the 3/4" fittings, we have those in stock at the DC."
Adjust pricing, swap products, add items, all while the customer watches. Changes appear instantly in their cart.
Stop waiting for customers to call. Start closing deals in real-time.
Request a DemoSee what your customers see, in real-time
BRG-4410
Industrial Bearings
GLV-2200
Safety Gloves Box/50
FIT-7780
Steel Fittings
HYD-1150
Hydraulic Filters
Acme Industrial
Account #4821 · B2B · Net 30
Watching customer session...
Items will appear here in real-time
Live carts surface in CRM, convert to orders that flow into inventory + routing, and respect promotions and multi-brand pricing automatically.
Join hundreds of distributors already using Workd to automate sales, collections, and customer engagement.
Not sure where to start? Try our AI: (248) 522-9680