Voice AI to stay on top of orders

Get the answer while the customer is still talking.

Inside sales and the counter ask Workd instead of clicking through three screens. It answers from your ERP and makes the change when you say so.

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The customer waits on hold while you click through three screens and walk down the hall.

With Workd

You ask out loud and answer before the customer finishes the sentence.

Things people say

Say it the way you’d say it to a colleague.

“What’s backordered for Henderson, and when is it due in?”
Two lines. Both are due Tuesday.
✓From your ERP
“Which branch can cover the rest of that order?”
The north branch has 60 boxes.
✓Stock by branch
“Move Henderson’s order to the Thursday truck.”
Done. It’s on Thursday’s truck.
✓Delivery updated
“What’s Lakeview’s price on SKU 48213?”
$12.40 a box at their current pricing.
✓Their own pricing
“What’s past due on Lakeview?”
One invoice, 45 days out.
✓From your ERP
“Did the PO from Henderson come in?”
Yes. It’s a draft order for you to check.
✓Draft order ready
See everything your team can say

The POs that come in by email are ready when you ask

Workd reads each one and matches every line to your items, so your team only has to check it and submit.

Backorders and stockEach customer’s pricingDraft orders from email
The email
"Please see attached PO. Need it Thursday. Thanks, Mike"
📎 PO 22-0917.pdf
Workd
A draft order, ready to check
1Every line matched to your items 2You check it and submit

This works because it sits on the whole platform

Orders and quotesQuote, order and invoice on one record, with live stock on every line.InventoryMultiple warehouses, expiration tracking and reorder alerts.Routing and deliveryRoutes, stops, signatures and payment on the driver’s phone.Live CartSee a customer’s cart as they shop and help them finish it on the call.

Questions we hear

Do I need a headset?

In the office, many people use one. Workd works in the browser or the app.

Can it make changes or only answer?

Both. Each person’s agent can only do what their role allows.

Will it replace the inside team?

No. It gives them faster answers and takes the typing off their plate.

Next: Voice AI to lead your team

Try it right now: call our AI

Give everyone on your team their own AI agent.

Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.

Get a Demo Talk to our AI: (248) 522-9680