Your outside reps, inside sales and counter ask Workd out loud for account history, cross-references, stock at every branch and contract price, and it logs what they did. Run your industrial distribution business by voice.
Try a sample conversation
Plant accounts buy thousands of parts across equipment lists, contracts and branches. The answers live in your ERP, in old quotes and in the heads of a few veterans.
Your reps avoid the system because typing into it from a plant floor is painful. So visits go unlogged, cross-references wait on one person, and managers see a plant slipping only after it’s gone.
The right part, the first time.
A rep drives to a plant with a printout from last month and whatever he remembers. He finds out about open issues when the maintenance manager brings them up.
The rep asks Workd for a briefing on the way in: cutting-tool orders are slowing, one PO line is late and a competitor won the lubricant contract. He walks in knowing all three.
Inside sales starts a quote for an MRO contract with hundreds of lines across bearings, seals, lubricants and cutting tools. It takes most of the day.
Workd reads the RFQ, matches items to inventory and alternates, applies contract pricing tiers and flags long-lead items. Inside sales reviews and sends it by lunch.
Standing next to a down conveyor, the rep has to call the branch and wait for the one person who knows the bearing catalog.
The rep asks Workd out loud. It cross-references the model, finds the current equivalent, and gives stock at every branch at the plant’s contract price.
Inside sales fields three questions about imported pneumatic components. Each one means another trip to the vendor portal.
Inside sales asks Workd, which answers from open PO tracking and lists every account waiting on the same parts, so the team can call them first.
Visit notes wait until Friday, if they get typed at all. The CRM never hears about the PM program the plant asked about.
The rep talks through the visit in the truck. Workd logs it, creates the PM program quote task and sets a follow-up for Friday.
The sales manager has no idea which plant accounts are slipping until the monthly report.
The manager asks Workd which plants ordered less this month and why. The answer comes back with the rep, the last visit and what was said.
In the truck, the rep asks what changed at the plant since the last visit.
Standing with the maintenance manager, the rep asks for a match on an old bearing.
Stock at every branch and the plant’s contract price, before the conversation moves on.
The rep says “order it” and “log the visit.” The order is in your ERP and the notes are in the CRM.
An example visit. Times show how the steps follow each other.
Reps ask Workd for a briefing before every plant, get answers on the floor and log visits by talking. The CRM stays current without anyone typing.
Inside sales asks for lead times, stock and contract price out loud, and Workd drafts the quote. People who avoided the ERP finally get answers from it.
Plants, equipment lists, maintenance contacts and buying patterns in one place. Workd tells the rep when a change signals upsell or churn risk.
Workd follows consumable usage and PM schedules and tells the rep when plants are due for bearings, lubricants, safety supplies and MRO consumables.
Managers ask which plants are slipping, which reps visited and what was said, and get the answer in a sentence instead of a report.
“What did Midwest Manufacturing buy last quarter, and what’s open?” Reps and inside sales get the answer from your ERP and CRM in one sentence.
A 30-year-old motor, a discontinued valve, an obsolete bearing. Your team asks Workd for model lookups, competitor cross-references and compatibility checks.
POs, RFQs and material lists arrive as PDFs, spreadsheets, emails and photos. Workd reads them, matches your catalog and flags what needs a person.
Workd watches bin levels and usage against production schedules and drafts replenishment for your VMI rep before stockouts.
A plant suddenly ordering more bearings may have equipment trouble, or be ready for a PM program. Workd spots the change and tells the rep.
When the counter is busy or the branch is closed, Workd can take a plant’s parts call, check stock and pass it to your on-call person with the details.
Move the sliders to match your operation. The result is an estimate from the numbers you enter, not a benchmark.
Your team asks out loud and Workd reads live stock across every branch, customer pricing, open orders and account history from your ERP, then writes their visits, quotes and orders back to it. Nothing gets ripped out.
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Epicor Prophet 21Two-way sync 
Infor SX.e and CloudSuiteIndustrial workflows 
SAP Business One and S/4HANAEnterprise setups 
NetSuiteCloud integration 
Dynamics 365Microsoft stack 
AcumaticaCloud ERP Anything your systems know about an account: what a plant bought, what’s open or late, contract pricing, stock at every branch, cross-references and who they talked to last. They can also tell it what happened on a visit, and it logs the notes and sets the follow-ups.
Yes. Workd works from your catalog and manufacturer cross-reference data, and understands part numbers, model numbers and descriptions. For edge cases it hands off to your product specialists with the full context, so nobody starts from scratch.
Workd reads usage data from your customers, whether from sensors, usage reports or buying patterns. It learns usage rates, lines them up with production schedules and predicts reorder points. When stock hits the threshold, it drafts the PO for your team to review.
It can, as a backup. When the counter is busy or the branch is closed, Workd can take a parts call, check stock and pass urgent needs to your on-call person. The main job is giving your own team answers on demand.
No. Workd gives your inside sales team faster answers and takes the typing off their plate, so they spend their time on complex quotes, problem-solving, new accounts and relationships.
Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.