The AI and automation news that actually matters for distribution and B2B operations, filtered down to one sharp weekly read.
Each issue covers what happened, what it means for your operation, and one practical play to run that week.
The $800 Shortcut Just Closed
Customs suspended the de minimis rule in June. If any part of your supply chain leaned on duty-free entry for small shipments, your landed cost changed and your paperwork got longer.
The Delivery Day Without the Clipboard
Driver Delivery is live in Workd: routes, DOT checks, load photos, signatures, and per-line delivered quantities, captured as the day happens. Here's why the clipboard was costing you more than paper.
One License for You. Fifty Boards for Your Customers.
A single national license for wholesalers has been coming since 2013, and it still isn't here. What the wait means for distributors, and the compliance job no federal rule will take off your plate.
Fuel Behaved. Everything Else Didn't.
The cost of running a truck hit a record in 2025, and fuel wasn't the reason. Tolls, tires, maintenance and benefits did the damage. If you run your own delivery fleet, here's the number you should be watching instead of cost per mile.
The Refund With the Wrong Name On It
Customs has accepted $128 billion in tariff refunds for processing, and $1.7 billion of it is stuck because nobody entered a bank account. The bigger catch for distributors: the money goes to whoever's name was on the entry, and that was probably your supplier.
The full archive, newest first.
The Refund With the Wrong Name On It
Customs has accepted $128 billion in tariff refunds for processing, and $1.7 billion of it is stuck because nobody entered a bank account. The bigger catch for distributors: the money goes to whoever's name was on the entry, and that was probably your supplier.
Fuel Behaved. Everything Else Didn't.
The cost of running a truck hit a record in 2025, and fuel wasn't the reason. Tolls, tires, maintenance and benefits did the damage. If you run your own delivery fleet, here's the number you should be watching instead of cost per mile.
One License for You. Fifty Boards for Your Customers.
A single national license for wholesalers has been coming since 2013, and it still isn't here. What the wait means for distributors, and the compliance job no federal rule will take off your plate.
The Delivery Day Without the Clipboard
Driver Delivery is live in Workd: routes, DOT checks, load photos, signatures, and per-line delivered quantities, captured as the day happens. Here's why the clipboard was costing you more than paper.
The $800 Shortcut Just Closed
Customs suspended the de minimis rule in June. If any part of your supply chain leaned on duty-free entry for small shipments, your landed cost changed and your paperwork got longer.
Welcome to Workd Weekly
A new weekly read on AI, automation, and the news that actually matters for distribution and B2B operators. Here's what to expect every week.
Customer visits and talks from the Workd channel, on video.
The Ice Chest That Orders Itself
We spent a day at Motor City Ice in southeast Michigan. Ice comes in one side of the plant and wrapped pallets come out the other. Then the merchandisers in the field refill themselves.
What 500 Distributors Told Us About AI
Three days at Applied AI for Distributors 2026 in Chicago, on camera. Which AI calls customers actually tolerate, the number about inbound calls we can't stop thinking about, and the frustration nobody says out loud.
Why We Don't Automate Everything (And We Sell AI Agents)
A 30-minute talk on what AI agents are genuinely good at, where they fall down, and the three steps from 'we should look at AI' to an agent that is actually earning. Includes two live, unedited calls.
The full Workd archive: 120+ articles of analysis, guides, and practical advice, organized by topic. Issues are what happened this week; the Library is everything worth keeping.
Breaking news and analysis on AI, voice technology, and B2B industry developments.
Deep dives on voice AI technology, implementation, and business applications.
Big-picture thinking on the future of B2B, AI, and business transformation.
Deep analysis of B2B industry trends, challenges, and transformations.
Guides for modernizing Epicor, SAP, NetSuite, Sage, and other ERP systems with AI.
Practical guides for rolling out AI automation successfully.
Strategic thinking for B2B technology decisions.
Optimizing B2B operations through automation and better workflows.
Sales enablement, CRM optimization, and customer engagement strategies.
Data visualization, dashboards, and business intelligence.
Route optimization, mobile solutions, and delivery management.
One email a week. The news that matters, what it means for your operation, and one play to run. No fluff, unsubscribe anytime.
Distributors from $5M to over $1B run their sales, orders, and deliveries on Workd.
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