Distribution Operations Audit
A 20-minute self-assessment that reveals where your distribution business is bleeding money — with scoring rubrics, industry benchmarks, and specific action items for every gap.
Most distribution companies are losing between 15% and 30% of their potential revenue to operational inefficiency. Not because anyone's lazy — because the systems, processes, and habits that got you to $10M or $50M weren't built for where you are now.
- Manual order entry costs $8-$15 per order when you factor in labor, error correction, and follow-up
- Phone/email/fax orders tie up your most expensive resource for your lowest-value activity
- Order errors cascade into picking mistakes, delivery issues, returns, and credit memos
- Smart people doing dumb work — that's the pattern across 200+ distribution operations
What you walk away with
Pinpoint your biggest operational gaps
20 scored questions across order processing, warehouse ops, customer service, and sales — each with industry benchmarks so you know exactly where you stand.
Quantify the revenue you're losing
Every question explains the real dollar cost of underperformance. Manual order entry alone costs $8-$15 per order — at 50/day that's $156K/year.
Walk away with your top 3 priorities
The scoring guide tells you exactly which gaps to fix first based on impact. No guessing, no analysis paralysis.
Align your leadership team
Have 2-3 people take the audit independently, then compare answers. The owner's perception and the warehouse manager's reality are usually two different things.
What's included
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20-Question Self-Assessment
Scored diagnostic covering order processing, warehouse, customer service, and sales operations
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Scoring Rubric & Interpretation Guide
Detailed breakdown of what each score means with industry benchmarks from NAW data
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Action Priority Matrix
Framework to identify and rank your top improvement opportunities by ROI impact
This is for you if
- — You suspect your operations have inefficiencies but don't know where to start fixing them
- — You're processing 50+ manual orders per day and know there has to be a better way
- — You want a data-driven baseline before investing in automation or new technology
Skip this if
- — You've already completed a formal operational assessment in the last 12 months
- — You're looking for implementation — this is a diagnostic, not a solution
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