| Customer verification | Federal rules apply |
|---|---|
| Records to keep | 5 years |
| Separate device or DME distributor license | No separate license |
What Hawaii requires before you ship
We did not find a Hawaii rule beyond federal law that spells out how a distributor must verify its customers. Federal rules still require it. We found no Hawaii rule that tells a wholesaler who it may sell to or that it must check a buyer's license. Hawaii's wholesale law focuses on licensing, storage, records and written procedures. Federal DSCSA authorized trading partner rules still apply.
Records to keep
Wholesalers must keep inventories and records of all prescription drug receipts and distributions, showing the source, the drug identity and quantity, and the dates. They must also document storage conditions and the inspection of incoming and outgoing shipments. Records must be available for inspection for 5 years after the drugs are disposed of.
Source: Haw. Rev. Stat. § 328-120; Haw. Code R. § 16-95-96
Licenses a distributor needs in Hawaii
Prescription drug wholesale distributor
It is unlawful to run a wholesale prescription drug distribution business in Hawaii without a Board license. The application is made under oath and covers convictions, discipline and staff experience. No license is issued until the Department of Health sends a satisfactory inspection report.
Source: Haw. Rev. Stat. § 461-8.6; Haw. Code R. § 16-95-30
Medical device and DME distributors
We found no Hawaii license for distributors of prescription devices or DME. Hawaii law does refer to medical oxygen distributors, who may dispense medical oxygen on a prescription or certificate of medical necessity.
Source: Haw. Rev. Stat. § 328-16(b)(2)
Controlled substances
Anyone who distributes controlled substances in Hawaii, or ships them into Hawaii from outside the state, must hold a state registration. Since January 1, 2024 the registration is issued by the Department of Law Enforcement instead of the Department of Public Safety.
Source: Haw. Rev. Stat. § 329-32(a)
Where to look up a Hawaii license
- Pharmacies and pharmacy permits: Hawaii Board of Pharmacy (DCCA Professional and Vocational Licensing)
- Physicians and other practitioners: Hawaii Medical Board
- NPI: NPPES NPI Registry
- DEA registrations: DEA Diversion Control Division
Federal rules that apply in every state
- A prescription device "is to be sold only to or on the prescription or other order of such practitioner," or to a business lawfully distributing it (21 CFR 801.109).
- A prescription drug wholesale distributor's trading partners "may be only authorized trading partners," which for a pharmacy means one licensed under state law (21 U.S.C. 360eee-1(c)(3)).
How WorkdID handles Hawaii accounts
WorkdID by Workd checks every Hawaii customer you sell to against the state's pharmacy and medical boards, the NPI registry, and the DEA, every day. It flags an expiration or a board action within a day of posting, and in Workd order entry it can hold the order until your compliance team clears the account. Every check is saved with the date and the board record, so your Hawaii file is ready when someone asks for it.
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