Integrations/CRM/Zoho CRM
Zoho CRM + Workd

Keep Zoho CRM. Your team just talks.

Your team talks to Workd from their phone, in their own language. Every visit, call, note, task and opportunity is written into Zoho CRM for them, so the CRM you already pay for finally gets filled in.

What your team says, in Zoho CRM

✓

Visits and call notes

What happened, who was there and what was promised

✓

Tasks and follow-ups

Set the moment someone says "remind me Thursday"

✓

Opportunities

New deals and changes, as your team talks about them

✓

Accounts and contacts

New names and updated details from the field

The problem

The CRM is only as good as what gets typed into it

Most distributors already pay for Zoho CRM. The trouble is getting anything into it. After a long day of visits and calls, nobody wants to sit down and type up notes, so the record stays thin and the leaders who rely on it are left guessing.

That isn't your team's fault. Every tool they've been handed has asked them to type. Workd asks them to talk.

By voice

Say it once, and it's in Zoho CRM

Your team talks to Sarah, their Workd agent, the way they'd talk to a colleague. Workd does the typing.

On the way out of a visit

"Just left Henderson Mechanical. Mike wants the boiler quote by Thursday."

Visit logged, follow-up set and the opportunity updated in Zoho CRM

In the parking lot

"What did we promise Henderson last time?"

Answered from Zoho CRM and your ERP before they walk in

Between meetings

"Add their new purchasing manager, Dana Ruiz."

Contact added to the account in Zoho CRM

In their own language

"Anota que el cliente quiere precios nuevos para el lunes."

Note saved to Zoho CRM, readable by the whole team

What changes when Zoho CRM fills itself in

A complete record

Visits, promises and follow-ups land in Zoho CRM as they happen, from everyone on the team.

Leaders see the field

Your Zoho CRM reports and dashboards finally reflect what the field did this week.

Answers with the ERP

Workd reads your CRM and your ERP together, so one question covers the account and its open orders.

Nothing ripped out

Zoho CRM stays where it is, with the setup, reports and history you already have.

Questions about Workd and Zoho CRM

Do we have to replace Zoho CRM?+

No. Zoho CRM stays your system of record. Your team talks to Workd, and what they say is written into Zoho CRM for them.

What does Workd add on top of Zoho CRM?+

A voice agent your team talks to from their phone, in their own language. It answers from your CRM and your ERP together, so one question covers the account, its open orders and what was promised last visit.

Will our reps have to learn something new?+

Very little. They talk the way they would call the branch. There are no new screens to learn to keep the CRM up to date.

How long does it take to set up?+

We connect Workd to Zoho CRM and your ERP as they are, and most teams are live in two to four weeks. We confirm the details for your setup on the demo.

What if we want to move off our CRM later?+

Workd has its own CRM built for distributors. Some teams start on top of their current CRM and move later; some never do. Either works.

Also connected: your ERP, phone system and payments.

Give everyone on your team their own AI agent.

Distributors from $5M to over $1B run their sales, orders, and deliveries on Workd.