Infor Workd
ERP integration

Complex Infor orders, placed by voice with your rules applied

Keep Infor as your system of record. Workd takes orders with customer pricing, warehouse selection and special instructions, follows up on invoices and answers questions from your Infor data.

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What syncs with Infor

  • Orders and quotesFull sales document sync
  • Customer masterAccounts and ship-tos
  • InventoryStock, locations and availability
  • PricingComplex pricing rules
SupportsCloudSuite, M3 and LN
The gap

Infor has the depth. Customers still wait on the phone.

Infor has invested heavily in distribution. CloudSuite Distribution understands wholesale, and M3 handles manufacturing and distribution hybrids. The depth is real.

Infor’s own AI tools focus on analytics and productivity. Customer-facing work like voice ordering, AR follow-up calls and proactive outreach is the layer Workd adds, with Infor as the system of record.

What stays the same
  • Infor stays your system of record
  • Standard integration, no modifications
  • Full upgrade compatibility
  • Connected through documented ION APIs
By voice

Say it once, and it's in Infor

Your team talks to their Workd agent the way they would talk to a colleague. Workd does the typing.

On a customer call
“Order 200 units for Delta Industrial, ship from the Columbus warehouse, liftgate needed”

✓Order created in Infor with their pricing and instructions

Reviewing the month
“What were our top 10 customers by margin last month?”

✓Answered from Infor data, no report to build

Before a visit
“Anything past due on the Hartwell account?”

✓Open invoices and terms read from Infor

Watching the business
“Tell me if a big account changes how it orders”

✓Workd alerts you when patterns shift

What Workd adds

What Workd adds to Infor

Voice order entry

Complex orders placed by voice: customer pricing, warehouse selection and special instructions, following your business rules.

AR follow-up

Workd calls about overdue invoices following your collection procedures and payment terms, and escalates when it should.

Ask in plain English

Questions answered from Infor data without building reports.

Proactive alerts

Ordering changes, inventory risks and margin anomalies, surfaced before they become problems.

How it connects

Infor products Workd connects to

CloudSuite Distribution

Built for wholesale distribution: multi-company, multi-warehouse, complex pricing.

  • ✓ION APIs and Data Lake
  • ✓Sales, inventory and customer entities

Infor M3

For distribution with manufacturing components, including fashion, food and equipment.

  • ✓M3 Web Services and ION
  • ✓M3 Business Engine transactions

Infor LN

Enterprise-grade for larger distributors: project-based, configure-to-order, complex logistics.

  • ✓LN Web Services and ION
  • ✓Complex order types

Infor ION

The integration backbone. Workd connects through documented APIs and message flows.

  • ✓ION API Gateway for governed access
  • ✓ION Data Lake for analytics
  • ✓Business Vault for history

Questions about Workd and Infor

Do we have to replace Infor?

No. Infor stays your system of record. Workd connects through ION and writes orders, notes and updates back.

Which Infor products do you support?

CloudSuite Distribution, M3 and LN, each through ION and the product’s own web services.

Does the integration modify Infor?

No. It is a standard integration through documented APIs, so your upgrade path stays intact.

How long does it take to set up?

Most teams are live in two to four weeks. We confirm the details for your Infor product and setup on the demo.

Workd also connects to

Try it right now: call our AI

Give everyone on your team their own AI agent.

Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.