Turning Point handles operations. Workd handles the conversations: store orders by phone day or night, AR follow-up and reorder reminders, all written straight into QwikPoint or ProfitPoint.
What Workd connects to
Turning Point Systems has long been an ERP partner for convenience wholesale distributors. QwikPoint and ProfitPoint cover tobacco compliance, MSA reporting, warehouse efficiency and customer portals.
Your customers are store owners juggling a thousand things. They order cigarettes, candy, beverages and general merchandise at odd hours and in a hurry. Workd answers those calls and keeps the order in your Turning Point system.
Your team talks to their Workd agent the way they would talk to a colleague. Workd does the typing.
✓Order created in QwikPoint with their pricing
✓Open invoices read from Turning Point
✓Dormant accounts found and reactivation calls queued
✓Reorder calls queued from ordering patterns
Customers call and order by voice. Workd creates the order directly in QwikPoint or ProfitPoint, with no manual entry.
Workd calls customers with overdue invoices, takes payment commitments and logs everything back.
Workd finds dormant accounts, learns why they stopped buying and wins them back or flags them for your team.
Workd learns ordering patterns and calls before customers run out, so the sale doesn’t go elsewhere.
Orders and questions handled around the clock, synced to Turning Point as they happen.
Workd knows the difference between a carton and a case and handles tobacco requirements.
No. Turning Point stays your system for inventory, orders, compliance and warehouse. Workd handles the customer conversations and writes the results back.
Compliance and MSA reporting stay in Turning Point. Workd follows those rules when it takes an order.
Most teams are live in two to four weeks. We confirm the details for your Turning Point product on the demo.
Turning Point Systems has details on QwikPoint and ProfitPoint at turningpointsystems.com.
Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.
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