Epicor Workd
ERP integration

Keep Epicor. Your team runs it by voice from day one.

Prophet 21 or Eclipse stays your foundation. Your team asks Workd about stock, customers and pricing and places orders out loud, and every transaction lands back in Epicor.

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What syncs with Epicor

  • OrdersTwo-way order sync
  • CustomersLive customer data
  • InventoryStock across branches
  • PricingCustomer-specific pricing tiers
Works withProphet 21 and Eclipse
The gap

Epicor is the backbone. The field needs faster answers.

Your Epicor system has run your distribution business for years. The data is solid, your team knows the workflows, and nobody wants to replace it.

Meanwhile customers expect instant answers on stock and pricing, and reps want to order from the field. You don’t have to choose between a reliable Epicor foundation and voice and AI on top of it.

What stays the same
  • Epicor stays your system of record
  • No changes to the Epicor core or database schema
  • No upgrade blockers
  • Your Epicor support stays the same
By voice

Say it once, and it's in Epicor

Your team talks to their Workd agent the way they would talk to a colleague. Workd does the typing.

Visiting a customer
“Add 50 units of SKU 4429 to the cart for Johnson Supply”

✓Stock confirmed and the order created in Epicor

Answering a call
“What's our stock position on copper fittings across all branches?”

✓Answered from live Epicor inventory

Walking into an account
“What has Metro Plumbing ordered in the last six months? Any open quotes or returns?”

✓History, open quotes and returns pulled from Epicor

Watching key accounts
“Tell me if any of my top accounts slow down”

✓Workd alerts you when ordering patterns change

What Workd adds

Start where it hurts most

Voice order entry

For field reps frustrated with mobile access. Orders by voice, with stock checked as they talk.

Inventory answers

For customer service buried in availability calls. Ask the question, get the answer.

Dashboards and alerts

For sales managers flying blind. Pipeline, ordering changes, reorder points and pricing anomalies, pushed to the right people.

Epicor Prophet 21

Workd connects to P21 for stock, orders, quotes, customers and customer-specific pricing.

Epicor Eclipse

Workd connects to Eclipse for electrical distributors: branch stock, contractor pricing and orders.

One workflow first

Pick one workflow, prove the value, then expand from there.

How it connects

How Workd connects to Epicor

API first

Prophet 21’s REST APIs and Eclipse’s web services give real-time data access where your version supports them.

  • ✓Reads and writes
  • ✓Supported interfaces

Database read access

For older installations or gaps in API coverage, read-only access to SQL Server, with writes always through the APIs.

  • ✓Read-only
  • ✓Writes through APIs

Middleware layer

Some environments use an integration layer between Workd and Epicor, so neither system needs heavy customization.

  • ✓No core changes
  • ✓Upgrade-safe

Questions about Workd and Epicor

Do we have to replace Epicor?

No. Prophet 21 or Eclipse stays your system of record. Workd sits alongside it and talks to it through standard interfaces.

Will this touch our Epicor core?

No. Workd does not customize the ERP, modify its database schema or create upgrade blockers.

Which Epicor products do you support?

Prophet 21 and Eclipse. Each has its own page with the details for that system.

How long does it take to set up?

Most teams are live in two to four weeks, starting with the one workflow that hurts most.

Workd also connects to

Try it right now: call our AI

Give everyone on your team their own AI agent.

Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.