Prophet 21 or Eclipse stays your foundation. Your team asks Workd about stock, customers and pricing and places orders out loud, and every transaction lands back in Epicor.
What syncs with Epicor
Your Epicor system has run your distribution business for years. The data is solid, your team knows the workflows, and nobody wants to replace it.
Meanwhile customers expect instant answers on stock and pricing, and reps want to order from the field. You don’t have to choose between a reliable Epicor foundation and voice and AI on top of it.
Your team talks to their Workd agent the way they would talk to a colleague. Workd does the typing.
✓Stock confirmed and the order created in Epicor
✓Answered from live Epicor inventory
✓History, open quotes and returns pulled from Epicor
✓Workd alerts you when ordering patterns change
For field reps frustrated with mobile access. Orders by voice, with stock checked as they talk.
For customer service buried in availability calls. Ask the question, get the answer.
For sales managers flying blind. Pipeline, ordering changes, reorder points and pricing anomalies, pushed to the right people.
Workd connects to P21 for stock, orders, quotes, customers and customer-specific pricing.
Workd connects to Eclipse for electrical distributors: branch stock, contractor pricing and orders.
Pick one workflow, prove the value, then expand from there.
Prophet 21’s REST APIs and Eclipse’s web services give real-time data access where your version supports them.
For older installations or gaps in API coverage, read-only access to SQL Server, with writes always through the APIs.
Some environments use an integration layer between Workd and Epicor, so neither system needs heavy customization.
No. Prophet 21 or Eclipse stays your system of record. Workd sits alongside it and talks to it through standard interfaces.
No. Workd does not customize the ERP, modify its database schema or create upgrade blockers.
Prophet 21 and Eclipse. Each has its own page with the details for that system.
Most teams are live in two to four weeks, starting with the one workflow that hurts most.
Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.