When a customer calls your Dialpad line, Workd pops their orders, invoices and last conversation. Calls and transcripts log themselves, and Workd can answer what was promised on any call.
What connects with Dialpad
Dialpad gives your team voice, video and messaging in one cloud app. Without a connection, none of that activity reaches the customer record.
With Workd, calls log to the account, transcripts capture the details your team might miss, and what was said becomes something you can search and act on.
Every Dialpad call is logged and transcribed in Workd, so Workd can answer questions about any of them.
✓Answered from the Dialpad transcript logged in Workd
✓Transcripts searched across the team’s calls
Workd pops the caller’s record in Dialpad: order history, open invoices and recent interactions.
Calls log to the customer record in Workd. No manual entry and a complete call history.
Dialpad’s transcripts sync to Workd, so you can search conversations and track commitments.
Click any phone number in Workd to start a Dialpad call, with no dialing or app switching.
No. Dialpad stays your phone system and Workd connects to it.
Dialpad transcribes the call and the transcript syncs to the customer record in Workd.
No. Calls log to the customer record automatically.
Yes. Dialpad is cloud-based and works on any device, and the logging happens either way.
Distributors from $5M to $1.5B run their sales, orders and deliveries on Workd. Live on the ERP you already run in two to four weeks.
Salesforce
HubSpot
NetSuite
Epicor Prophet 21
Microsoft Dynamics
SAP
Sage
Acumatica
QuickBooks
Infor