The Northeast's B2B corridor embraces intelligent automation
Coming Q4 2026 | Venue TBD
Register Now →The New York–New Jersey–Connecticut corridor is one of the most demanding distribution markets in the world. High-volume order processing, complex delivery logistics, and intense competition define the Northeast's B2B landscape. From food service distribution in the boroughs to industrial supply across the tri-state area, speed and accuracy are everything.
Northeast B2B companies face unique pressures: dense urban delivery routes, high customer expectations, and labor markets that make hiring increasingly difficult. AI and automation aren't luxuries here — they're necessities for staying competitive.
The New York Forge Lab: Live brings Workd's hands-on training to the heart of the Northeast B2B community. Learn how Voice AI can handle your inbound call volume, how automated campaigns can reactivate dormant accounts, and how intelligent order management can reduce errors and speed fulfillment.
Six focused sessions covering the most impactful AI and automation use cases for B2B companies — with live demos and hands-on labs.
Deploy AI agents that handle inbound calls, take orders, answer questions, and route complex issues to your team. Live demo + hands-on setup.
Build multi-channel sequences (email, SMS, voice) that reactivate dormant customers and follow up on quotes automatically.
Use AI to predict reorder timing, flag anomalies, and automate routine order processing so your team focuses on exceptions.
Equip your reps with mobile CRM, route optimization, and AI-generated call prep sheets before every customer visit.
Automate past-due follow-ups with voice AI that calls customers, sends payment reminders, and escalates intelligently.
Turn your ERP and CRM data into actionable dashboards: customer health scores, territory performance, inventory alerts.
A packed half-day designed to deliver maximum value. You'll leave with real skills, real connections, and a real plan.
Here's a preview of the AI-powered tools you'll learn to implement during the workshop.
Design custom automation workflows with a drag-and-drop interface. Connect triggers, actions, and conditions to automate repetitive tasks — from order processing to customer follow-ups.
Connect your existing ERP, CRM, telephony, and payment systems in minutes. Workd syncs data bi-directionally so your team always has the latest information.
Secure your spot for Forge Lab: Live in New York. Early bird registration is free — limited to 40 attendees.
Interested in co-presenting in New York? We're looking for ERP vendors, technology partners, and industry organizations to showcase their solutions to a curated audience of New York-area B2B leaders.
Become a New York Partner →Join hundreds of distributors already using Workd to automate sales, collections, and customer engagement.
Not sure where to start? Try our AI: (877) 371-5530