The Midwest's B2B powerhouse gets an AI upgrade
Coming Q3 2026 | Venue TBD
Register Now →Chicago is the undisputed hub of Midwest B2B. With its central location, world-class transportation infrastructure, and massive wholesale market, the Chicagoland area is home to one of the highest concentrations of B2B companies in the United States — spanning food and beverage, industrial supply, building materials, trades, and beyond.
From the sprawling warehouse districts to the bustling wholesale corridors, Chicago B2B companies process millions of orders annually. Yet many still rely on phone calls, faxes, and manual processes that haven't changed in decades.
The Chicago Forge Lab: Live brings hands-on training directly to the Midwest's largest market. Learn how leading B2B companies are deploying Voice AI to handle inbound orders, automating customer reactivation campaigns, and using intelligent CRM to give field reps a competitive edge.
Six focused sessions covering the most impactful AI and automation use cases for B2B companies — with live demos and hands-on labs.
Deploy AI agents that handle inbound calls, take orders, answer questions, and route complex issues to your team. Live demo + hands-on setup.
Build multi-channel sequences (email, SMS, voice) that reactivate dormant customers and follow up on quotes automatically.
Use AI to predict reorder timing, flag anomalies, and automate routine order processing so your team focuses on exceptions.
Equip your reps with mobile CRM, route optimization, and AI-generated call prep sheets before every customer visit.
Automate past-due follow-ups with voice AI that calls customers, sends payment reminders, and escalates intelligently.
Turn your ERP and CRM data into actionable dashboards: customer health scores, territory performance, inventory alerts.
A packed half-day designed to deliver maximum value. You'll leave with real skills, real connections, and a real plan.
Here's a preview of the AI-powered tools you'll learn to implement during the workshop.
Design custom automation workflows with a drag-and-drop interface. Connect triggers, actions, and conditions to automate repetitive tasks — from order processing to customer follow-ups.
Connect your existing ERP, CRM, telephony, and payment systems in minutes. Workd syncs data bi-directionally so your team always has the latest information.
Secure your spot for Forge Lab: Live in Chicago. Early bird registration is free — limited to 40 attendees.
Interested in co-presenting in Chicago? We're looking for ERP vendors, technology partners, and industry organizations to showcase their solutions to a curated audience of Chicago-area B2B leaders.
Become a Chicago Partner →Join hundreds of distributors already using Workd to automate sales, collections, and customer engagement.
Not sure where to start? Try our AI: (877) 371-5530