The Upper Midwest's B2B hub gets an AI advantage
Coming Q2 2027 | Venue TBD
Register Now →Minneapolis–Saint Paul is the B2B hub of the Upper Midwest. Home to Target and Best Buy headquarters, the Twin Cities metro has built a world-class logistics infrastructure that supports thousands of B2B companies across food and agriculture, cold chain, industrial supply, and consumer goods.
Upper Midwest B2B companies face unique challenges: seasonal demand swings, vast rural territories, and cold chain complexity that demands precision. The companies that thrive here are operationally excellent — and AI is the next frontier of that excellence.
The Minneapolis Forge Lab: Live brings Workd's hands-on training to the Twin Cities. Learn how Voice AI can handle your inbound call volume during peak seasons, how automated campaigns can maintain customer relationships across vast territories, and how intelligent analytics can optimize your cold chain operations.
Six focused sessions covering the most impactful AI and automation use cases for B2B companies — with live demos and hands-on labs.
Deploy AI agents that handle inbound calls, take orders, answer questions, and route complex issues to your team. Live demo + hands-on setup.
Build multi-channel sequences (email, SMS, voice) that reactivate dormant customers and follow up on quotes automatically.
Use AI to predict reorder timing, flag anomalies, and automate routine order processing so your team focuses on exceptions.
Equip your reps with mobile CRM, route optimization, and AI-generated call prep sheets before every customer visit.
Automate past-due follow-ups with voice AI that calls customers, sends payment reminders, and escalates intelligently.
Turn your ERP and CRM data into actionable dashboards: customer health scores, territory performance, inventory alerts.
A packed half-day designed to deliver maximum value. You'll leave with real skills, real connections, and a real plan.
Here's a preview of the AI-powered tools you'll learn to implement during the workshop.
Design custom automation workflows with a drag-and-drop interface. Connect triggers, actions, and conditions to automate repetitive tasks — from order processing to customer follow-ups.
Connect your existing ERP, CRM, telephony, and payment systems in minutes. Workd syncs data bi-directionally so your team always has the latest information.
Secure your spot for Forge Lab: Live in Minneapolis. Early bird registration is free — limited to 40 attendees.
Interested in co-presenting in Minneapolis? We're looking for ERP vendors, technology partners, and industry organizations to showcase their solutions to a curated audience of Minneapolis-area B2B leaders.
Become a Minneapolis Partner →Join hundreds of distributors already using Workd to automate sales, collections, and customer engagement.
Not sure where to start? Try our AI: (877) 371-5530