Strategically positioned for B2B excellence
Coming Q2 2027 | Venue TBD
Register Now →Knoxville occupies one of the most strategically valuable positions in American distribution. Located within a six-hour drive of both FedEx's Memphis superhub and UPS's Louisville Worldport, East Tennessee B2B companies have unmatched access to the nation's two largest shipping networks.
The Knoxville region is home to a thriving B2B community serving construction, industrial, and manufacturing markets across East Tennessee, Southwest Virginia, and Western North Carolina. These businesses punch above their weight — but manual processes limit how fast they can grow.
The Knoxville Forge Lab: Live is designed for East Tennessee B2B companies who want to leverage their strategic location with modern tools. See how Voice AI can extend your customer service capacity, learn to automate outbound sales campaigns, and build data-driven dashboards that reveal your best growth opportunities.
Six focused sessions covering the most impactful AI and automation use cases for B2B companies — with live demos and hands-on labs.
Deploy AI agents that handle inbound calls, take orders, answer questions, and route complex issues to your team. Live demo + hands-on setup.
Build multi-channel sequences (email, SMS, voice) that reactivate dormant customers and follow up on quotes automatically.
Use AI to predict reorder timing, flag anomalies, and automate routine order processing so your team focuses on exceptions.
Equip your reps with mobile CRM, route optimization, and AI-generated call prep sheets before every customer visit.
Automate past-due follow-ups with voice AI that calls customers, sends payment reminders, and escalates intelligently.
Turn your ERP and CRM data into actionable dashboards: customer health scores, territory performance, inventory alerts.
A packed half-day designed to deliver maximum value. You'll leave with real skills, real connections, and a real plan.
Here's a preview of the AI-powered tools you'll learn to implement during the workshop.
Design custom automation workflows with a drag-and-drop interface. Connect triggers, actions, and conditions to automate repetitive tasks — from order processing to customer follow-ups.
Connect your existing ERP, CRM, telephony, and payment systems in minutes. Workd syncs data bi-directionally so your team always has the latest information.
Secure your spot for Forge Lab: Live in Knoxville. Early bird registration is free — limited to 40 attendees.
Interested in co-presenting in Knoxville? We're looking for ERP vendors, technology partners, and industry organizations to showcase their solutions to a curated audience of Knoxville-area B2B leaders.
Become a Knoxville Partner →Join hundreds of distributors already using Workd to automate sales, collections, and customer engagement.
Not sure where to start? Try our AI: (877) 371-5530