The Northeast's distribution corridor embraces intelligent automation
Coming Q4 2026 | Venue TBD
Register Now →The New York–New Jersey–Connecticut corridor is one of the most demanding distribution markets in the world. High-volume order processing, complex delivery logistics, and intense competition define the Northeast's wholesale landscape. From food service distribution in the boroughs to industrial supply across the tri-state area, speed and accuracy are everything.
Northeast distributors face unique pressures: dense urban delivery routes, high customer expectations, and labor markets that make hiring increasingly difficult. AI and automation aren't luxuries here — they're necessities for staying competitive.
The New York AI & Automation Lab brings Workd's hands-on training to the heart of the Northeast distribution community. Learn how Voice AI can handle your inbound call volume, how automated campaigns can reactivate dormant accounts, and how intelligent order management can reduce errors and speed fulfillment.
Six focused sessions covering the most impactful AI and automation use cases for wholesale distributors — with live demos and hands-on labs.
Deploy AI agents that handle inbound calls, take orders, answer questions, and route complex issues to your team. Live demo + hands-on setup.
Build multi-channel sequences (email, SMS, voice) that reactivate dormant customers and follow up on quotes automatically.
Use AI to predict reorder timing, flag anomalies, and automate routine order processing so your team focuses on exceptions.
Equip your reps with mobile CRM, route optimization, and AI-generated call prep sheets before every customer visit.
Automate past-due follow-ups with voice AI that calls customers, sends payment reminders, and escalates intelligently.
Turn your ERP and CRM data into actionable dashboards: customer health scores, territory performance, inventory alerts.
See it in action: Voice AI for Customer Service
See it in action: AR & Collections Automation
Automated AR recovery sequence
#INV-4821
Metro Plumbing Supply
Due: January 15, 2025
Account Summary
Collection Sequence
Automated Email Sent
Friendly payment reminder for INV-4821
Voice AI Call
Metro Plumbing (248-555-0147)
Agreement Sent
Payment plan agreement sent with e-signature link
Payment Received
First payment received: $4,134
Resolved
Collection sequence complete — payment plan on track
38%
faster resolution
24/7
follow-up
$0
collection agency fees
92%
resolution rate
See it in action: Smart Order Management
See it in action: Data & Analytics
A packed half-day designed to deliver maximum value. You'll leave with real skills, real connections, and a real plan.
Space is limited to ensure hands-on attention. Each lab is capped at 40 attendees.
Here's a preview of the AI-powered tools you'll learn to implement during the workshop.
Build custom automation workflows visually
Connect your existing tools and data sources
Secure your spot for the AI & Automation Lab in New York. Early bird registration is free — limited to 40 attendees.
Interested in co-presenting in New York? We're looking for ERP vendors, technology partners, and industry organizations to showcase their solutions to a curated audience of New York-area distribution leaders.
Become a New York Partner →