The Upper Midwest's distribution hub gets an AI advantage
Coming Q2 2027 | Venue TBD
Register Now →Minneapolis–Saint Paul is the distribution hub of the Upper Midwest. Home to Target and Best Buy headquarters, the Twin Cities metro has built a world-class logistics infrastructure that supports thousands of distributors across food and agriculture, cold chain, industrial supply, and consumer goods.
Upper Midwest distributors face unique challenges: seasonal demand swings, vast rural territories, and cold chain complexity that demands precision. The companies that thrive here are operationally excellent — and AI is the next frontier of that excellence.
The Minneapolis AI & Automation Lab brings Workd's hands-on training to the Twin Cities. Learn how Voice AI can handle your inbound call volume during peak seasons, how automated campaigns can maintain customer relationships across vast territories, and how intelligent analytics can optimize your cold chain operations.
Six focused sessions covering the most impactful AI and automation use cases for wholesale distributors — with live demos and hands-on labs.
Deploy AI agents that handle inbound calls, take orders, answer questions, and route complex issues to your team. Live demo + hands-on setup.
Build multi-channel sequences (email, SMS, voice) that reactivate dormant customers and follow up on quotes automatically.
Use AI to predict reorder timing, flag anomalies, and automate routine order processing so your team focuses on exceptions.
Equip your reps with mobile CRM, route optimization, and AI-generated call prep sheets before every customer visit.
Automate past-due follow-ups with voice AI that calls customers, sends payment reminders, and escalates intelligently.
Turn your ERP and CRM data into actionable dashboards: customer health scores, territory performance, inventory alerts.
See it in action: Voice AI for Customer Service
See it in action: AR & Collections Automation
Automated AR recovery sequence
#INV-4821
Metro Plumbing Supply
Due: January 15, 2025
Account Summary
Collection Sequence
Automated Email Sent
Friendly payment reminder for INV-4821
Voice AI Call
Metro Plumbing (248-555-0147)
Agreement Sent
Payment plan agreement sent with e-signature link
Payment Received
First payment received: $4,134
Resolved
Collection sequence complete — payment plan on track
38%
faster resolution
24/7
follow-up
$0
collection agency fees
92%
resolution rate
See it in action: Smart Order Management
See it in action: Data & Analytics
A packed half-day designed to deliver maximum value. You'll leave with real skills, real connections, and a real plan.
Space is limited to ensure hands-on attention. Each lab is capped at 40 attendees.
Here's a preview of the AI-powered tools you'll learn to implement during the workshop.
Build custom automation workflows visually
Connect your existing tools and data sources
Secure your spot for the AI & Automation Lab in Minneapolis. Early bird registration is free — limited to 40 attendees.
Interested in co-presenting in Minneapolis? We're looking for ERP vendors, technology partners, and industry organizations to showcase their solutions to a curated audience of Minneapolis-area distribution leaders.
Become a Minneapolis Partner →