Product

Live Cart Collaboration

Your sales reps see what customers are building in real-time. Jump into any cart, adjust pricing, suggest substitutions, and close deals while the customer is still shopping.

See It In Action

Stop Losing Carts to Hesitation

In B2B, abandoned carts aren't impulse decisions gone cold — they're real buyers with real questions who couldn't find answers. Maybe the price wasn't right. Maybe they needed a substitute. Maybe they just got busy.

Live Cart lets your reps see every active cart in real-time. They can reach out proactively, make adjustments on the fly, and turn "maybe later" into "order placed."

  • ✓Real-time visibility — See what customers are building right now
  • ✓Live price adjustments — Apply discounts without them calling in
  • ✓Product substitutions — Suggest alternatives when items are unavailable
  • ✓Chat intervention — Reach out before they give up
Active Carts 12 Live
Acme Industrial $4,280 • 15 min idle

8 items • Missing substitutes available

Metro Supply Co $12,450 • Active

23 items • Rep engaged

Pacific Parts $890 • 2 min idle

3 items • Building order

How Reps Use Live Cart

Monitor Active Carts

Dashboard shows all active carts with value, item count, and idle time. Filter by rep territory, customer tier, or cart value.

Intervene Proactively

When a cart goes idle or hits a snag, reach out via chat. "I see you're looking at the 3/4" fittings — we have those in stock at the DC."

Make Live Edits

Adjust pricing, swap products, add items — all while the customer watches. Changes appear instantly in their cart.

Turn Browsers Into Buyers

Stop waiting for customers to call. Start closing deals in real-time.

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