Turning Point Systems + Workd

Turning Point Systems Integration

AI-Powered Automation for QwikPoint & ProfitPoint

Turning Point has been serving convenience wholesale distributors since 1978. Workd adds AI voice agents and automation to help you get even more from your QwikPoint or ProfitPoint investment.

About Turning Point Systems

Turning Point Systems has been the trusted ERP partner for convenience wholesale distributors for over 47 years. Their products — QwikPoint and ProfitPoint — are purpose-built for the unique challenges of convenience distribution.

From tobacco compliance and MSA reporting to warehouse efficiency and customer portals, Turning Point understands the family-owned distribution business like few others.

Now, with Workd's AI integration, you can add voice ordering, automated AR collection, and customer reactivation — all connected directly to your Turning Point system.

Turning Point at a Glance

  • 47+ years serving wholesale distributors
  • Convenience wholesale specialization
  • QwikPoint & ProfitPoint ERP products
  • MSA & tobacco compliance built-in
  • AI-powered query and analytics (new)

What Workd Adds to Turning Point

Your Turning Point system handles operations. Workd handles the conversations.

Voice Order Entry

Customers call and place orders by voice. AI processes the order and creates it directly in QwikPoint/ProfitPoint — no manual entry required.

AR Collection Calls

AI voice agents call customers with overdue invoices, negotiate payment commitments, and log everything back to your system. Professional and persistent.

Customer Reactivation

Identify dormant accounts and reach out automatically. AI understands why they stopped buying and either wins them back or flags them for your team.

Proactive Reorder

AI learns ordering patterns and reaches out before customers run out. "Time to reorder cigarettes?" captures revenue that would otherwise go to whoever they think of first.

24/7 Availability

Convenience stores don't keep banker's hours. Neither does Workd. Orders and inquiries handled around the clock, with real-time sync to Turning Point.

Real-Time Sync

AI agents have access to real-time inventory, pricing, and customer data from your Turning Point system. No stale data, no broken promises.

Built for Convenience Distribution

Convenience wholesale is different. Your customers are store owners juggling a thousand things. They order cigarettes, candy, beverages, and general merchandise — often at odd hours, often in a hurry.

Workd understands this. Our AI is trained on distribution terminology and workflows. It knows the difference between a carton and a case. It handles tobacco compliance requirements. It speaks your customers' language.

Combined with Turning Point's deep industry expertise, you get a complete solution — operations handled by the system you trust, conversations handled by AI that actually understands your business.

Why This Combination Works

1

Turning Point = Operations

Inventory, orders, compliance, warehouse — the backbone of your business

2

Workd = Conversations

Voice ordering, collections, outreach — the customer-facing layer

3

Together = Competitive Edge

Handle more volume with the same team, capture more revenue, reduce DSO

Results Distributors See

AI
Routine call automation
24/7
Order availability
Faster
Collections cycle
More
Revenue opportunities

Ready to Add AI to Your Turning Point System?

See how Workd's AI agents can work alongside QwikPoint or ProfitPoint to help you serve more customers with the same team.

Get a Demo