Integrations/NetSuite
NetSuite+Workd

NetSuite + Workd

What Oracle Won't Tell You

Add the AI capabilities NetSuite lacks without waiting for Oracle's roadmap. Voice, mobile, proactive intelligence — built on top of what you already have.

See Integration Demo

What Syncs

Orders & Invoices

Complete transaction sync

Customers

Real-time customer records

Inventory

Multi-location stock levels

Pricing

Price lists and customer tiers

IntegrationREST & SuiteTalk

Keep NetSuite. Add Superpowers.

You've invested in NetSuite. It's cloud-native, it handles your financials, and Oracle keeps it updated. You made a solid ERP choice.

You don't need to replace it. You need to enhance it for distribution.

NetSuite is a great general-purpose ERP — but it wasn't built specifically for distribution field sales. Voice ordering from the truck? Not really. Purpose-built distributor dashboards? You'll need customization. Mobile experience for outside reps? It's getting better, but...

Workd connects to NetSuite through SuiteTalk APIs and RESTlets. NetSuite remains your system of record — financials, inventory, and orders all stay in NetSuite. Workd adds the distribution-specific AI and mobile layer.

Where NetSuite Falls Short

Voice Interface? Non-Existent

NetSuite's interface is screen-based. It's designed for clicking and typing. For field sales teams who need hands-free operation, this is a fundamental mismatch.

Mobile Experience Lags

NetSuite's mobile capabilities feel dated compared to modern apps. Screens are busy, workflows require too many taps, not designed for field conditions.

Real-Time Latency

Distribution moves fast. You need instant inventory visibility, immediate order confirmation. NetSuite is responsive, but some operations involve latency that matters.

Generic AI Features

NetSuite's ML features are generic. They don't understand distribution-specific patterns like seasonal inventory cycles or customer ordering rhythms.

Voice AI for NetSuite

Give your field team distribution superpowers. All hands-free. All syncing to NetSuite immediately.

Inventory Checks

"What's available on SKU 8843 for same-day delivery?"

Order Creation

"Create order for Metro Plumbing, add to today's route"

Pricing Verification

"What's the contractor price on the Delta faucet?"

Customer Updates

"Note: equipment room locked, reschedule delivery for PM"

Distribution Dashboards

Distribution KPIs from NetSuite data, purpose-built visualizations — that NetSuite doesn't have out of the box.

Route Performance

Stops, orders, and revenue by driver/day

Inventory by Location

Stock across warehouses and trucks

Customer Analytics

Order frequency, margin trends, at-risk accounts

Field Team Metrics

Quotes, orders, and customer touches by rep

Automation

Close the distribution gaps in NetSuite.

Voice-to-Order

Spoken orders become NetSuite transactions

Route Optimization

AI-suggested stop sequencing

Proactive Outreach

Automated follow-ups for dormant accounts

Inventory Alerts

Truck stock replenishment notifications

What AI Adds to NetSuite

Conversational Data Access

Stop navigating saved searches. Just ask: "What's Metro Supply's balance?" "How many SKU-4892 do we have in Dallas?" Voice or text, your choice.

Voice-Enabled Transactions

"New order for Johnson Industrial. Add 100 units of bearing assembly, ship to Northside." The AI creates the order in NetSuite. No screens required.

Proactive Intelligence

AI monitoring tells you what matters. Inventory alerts, customer pattern changes, margin thresholds. The system watches; you focus on action.

Modern Mobile Experience

Designed for field conditions — large touch targets, essential information first. Not NetSuite squeezed onto a phone, but a genuine mobile experience.

Customer Self-Service

Conversational interfaces for customers to check orders and get answers. Modern AI experience; you fulfill from NetSuite without custom portals.

No SuiteScript Required

Skip expensive SuiteCloud developers. Get capabilities through pre-built integration instead of custom development projects.

Keep Your Investment

No data migration
No workflow disruption
No expensive SuiteApps
Distribution layer NetSuite lacks

Results Distributors Are Seeing

Faster

Order entry through automation — voice beats the NetSuite mobile app

More

Consistent customer follow-up — easy tools enable proactive selling

Purpose-Built

Distribution dashboards — built for how you actually work

Adoption

Field teams actually want to use it

NetSuite Integration Architecture

SuiteTalk REST

NetSuite's modern REST API for record operations. Fast, efficient, well-documented.

Primary interface for real-time transactions and queries.

SuiteQL

SQL-like query language for complex analytics and reporting scenarios.

Powers advanced search and multi-record queries.

SuiteAnalytics

Connect to underlying data for dashboards and intelligence layers.

Enables rich AI monitoring and alerting.

Don't Wait for Oracle's Roadmap

Add the AI capabilities you need now, built on top of NetSuite's solid foundation.

See NetSuite + AI in Action