AI-Powered Communications
Dialpad's unified communications meets Workd's distribution platform. Every call logged, every conversation transcribed, every insight captured.
See Integration DemoCall Logging
Auto-log to customer records
Transcriptions
AI transcripts in Workd
Screen Pop
Customer info on incoming calls
Analytics
Call metrics in dashboards
Dialpad gives your team modern communications — voice, video, and messaging in one app. The integration with Workd ensures none of that activity lives in a silo.
Calls auto-log to customer records. Transcriptions capture details your team might miss. AI surfaces insights from conversations that help you serve customers better.
Both platforms leverage AI for smarter operations
Modern architecture, no on-premise hardware
Work from anywhere on any device
When a customer calls, Workd pops their record in Dialpad. See order history, open invoices, and recent interactions before you say hello.
Calls log to the customer record in Workd automatically. No manual entry, no missed activities, complete call history.
Dialpad's AI transcribes calls. Transcripts sync to Workd so you can search conversations, track commitments, and review what was discussed.
Click any phone number in Workd to start a Dialpad call. No dialing, no app switching, just click and talk.
See how Dialpad and Workd work together to give your team complete customer context.
Get Started