In pharma, a mistake isn't an unhappy customer — it's a regulatory violation, a product recall, or patient harm. AI in pharmaceutical distribution has to work differently.
DSCSA compliance. Controlled substance tracking. Cold chain monitoring. Complete audit trails. AI that enhances compliance, not compromises it.
You're operating under full DSCSA interoperability requirements. Every transaction, every shipment, every product unit must be tracked, verified, and documented. Pharmacies expect instant verification. The FDA expects complete traceability. Your trading partners expect you to catch problems before products move.
Recalls can cost hundreds of millions of dollars — not counting reputational damage and regulatory consequences. Prevention through rigorous tracking is far cheaper than remediation.
Add state licensing requirements, DEA controlled substance regulations, cold chain compliance, and customer credentialing — and your compliance burden is massive. Every order requires verification. Every shipment requires documentation. Every discrepancy requires investigation.
Meanwhile, accuracy requirements are essentially 100%. A picking error isn't a customer complaint — it's a patient safety issue and a regulatory violation. There's no "move fast and break things" in pharmaceutical distribution. There's only "get it right, every time, with complete documentation."
AI in pharma has to be different. Every action auditable. Every decision explainable. Every process documented. Compliance enhanced, never compromised. That's what we've built.
Every AI action logged with timestamp, reasoning, and data provenance. Complete audit trails. No black boxes.
The best compliance is prevention. Workd tracks every customer's DEA registration, state pharmacy board licenses, and product eligibility — then ensures your CRM and eCommerce only show products they're legally allowed to purchase.
Your customers see exactly what they can buy. Nothing more. Your team can't accidentally sell restricted products to ineligible buyers. Compliance isn't an afterthought — it's built into every interaction.
Sees full catalog including all controlled substances
Schedule II products hidden from catalog view
Only sees products eligible per state LTC regulations
Same platform, tailored views — compliance built in.
Workd integrates authoritative pharmaceutical data sources to give your team — and your customers — complete product information, images, and compliance data.
The gold standard in pharmaceutical data. Full integration with Medispan provides product images, detailed descriptions, therapeutic classifications, and pricing benchmarks.
Official FDA-approved labeling information from the National Institutes of Health. Package inserts, medication guides, and prescribing information — always current.
Complete National Drug Code tracking from manufacturer to customer. Full serialization, lot tracking, and DSCSA transaction history at the individual unit level.
Your team searches once — Workd returns product details, images, pricing, compliance requirements, and customer eligibility in a single view. No switching between systems. No manual lookups. Everything they need to sell confidently and compliantly.
Five pillars that transform how pharma distributors serve customers while strengthening compliance.
AI handles product lookups, eligibility checks, and compliance verification. Reps focus on relationships with pharmacists and buyers — confident that every product they discuss is something the customer can actually purchase.
Track DEA registrations, state licenses, and board authorizations. AI monitors expiration dates, flags issues, and ensures product visibility matches current credentials.
AI learns each customer's dispensing patterns and proactively suggests reorders. FEFO picking enforcement, expiration alerts, and short-date management built in.
DSCSA, DEA, and state board compliance isn't bolted on — it's built in. Every transaction verified, every action documented, every exception escalated with full context.
Give pharmacies, clinics, and hospitals a modern buying experience — with compliance built in. They see exactly what they can purchase, with rich product data, images, and real-time availability.
Every transaction verified, every product authenticated, every action documented — automatically.
Designed for the unique requirements of pharmaceutical distribution — where accuracy is mission-critical and every action must be auditable.
AI monitors every inbound and outbound transaction for DSCSA compliance — verifying product identifiers against the FDA verification router, checking for suspect/illegitimate product flags, and ensuring complete T3 documentation before products move. Exceptions route to compliance staff with full context.
DEA compliance requires meticulous tracking of Schedule II-V substances — every unit, every transaction, every discrepancy. AI monitors quantities in real-time, flags discrepancies instantly, detects suspicious ordering patterns, and ensures documentation is complete before shipments leave.
Temperature excursions can render products unusable and create compliance violations. AI monitors cold chain continuously across your facilities and in-transit, predicts potential issues based on environmental data, and triggers intervention before products are compromised.
Compliance starts before the order. Your CRM and eCommerce portal only display products each customer is licensed to purchase — based on their DEA registration, state licenses, and board authorizations. No accidental sales of restricted products. No compliance violations from order entry errors.
When a recall hits, time matters. AI instantly identifies all affected product in your inventory and in the supply chain, generates customer notification lists, and creates recall documentation. What used to take days of manual investigation now takes minutes.
AI tracks expiration dates across your entire inventory, automatically prioritizes FEFO picking, alerts before products approach short-dating thresholds, and helps coordinate returns to manufacturers. No more discovering expired product during audits.
In pharmaceutical distribution, every AI decision needs to be explainable. Every action needs documentation. Every process needs an audit trail that can withstand FDA scrutiny.
Workd maintains complete records of what AI did, why it did it, and what data it used — accessible in seconds, not hours of manual investigation. When auditors ask questions, you have answers.
Identify all affected product in minutes when a recall hits — not days of manual investigation
Improve order accuracy with AI-assisted verification at every step
Free compliance staff from routine documentation to focus on exception handling and strategy
Workd connects to the specialized systems pharmaceutical distributors use — ERPs with pharma modules, track-and-trace systems, compliance databases, and cold chain monitoring platforms. We integrate where others bolt on.
We integrate with pharmaceutical distribution systems including:
Workd serves distributors across regulated industries where compliance is mission-critical.
UDI compliance, device tracking, and FDA documentation requirements.
FSMA compliance, cold chain, lot tracking, and recall management.
Hazmat compliance, SDS management, and environmental regulations.
cGMP compliance, batch tracking, and quality management.
Every AI action is logged with timestamp, the specific data it used, the decision it made, and why. This isn't just a log file — it's structured documentation that maps to regulatory requirements. When an auditor asks "why did this product ship to this customer?", you can show the credential verification, eligibility check, and approval chain in seconds.
Flagged items are quarantined automatically — they cannot be shipped until resolved. Your compliance team gets immediate notification with full context: what was flagged, why, and what information is needed to resolve. AI doesn't make judgment calls on compliance exceptions — it escalates to humans with all the data they need.
Yes. AI verifies covered entity status, checks product eligibility, and ensures proper segregation of 340B inventory. It flags potential duplicate discounts, maintains required documentation, and routes exceptions to your 340B compliance team. The key is documentation — every 340B transaction has complete audit trail.
Minutes. When you enter recall lot numbers, AI instantly identifies all affected product in your inventory, in transit, and already shipped to customers. It generates customer notification lists, creates hold/quarantine orders, and produces FDA-required documentation. What used to take days of manual investigation now takes minutes.
Yes. Workd is designed with Part 11 requirements in mind — electronic signatures, audit trails, access controls, and data integrity. Our system maintains the required documentation controls for electronic records in a regulated environment. We work with your compliance team to ensure implementation meets your specific requirements.
See how AI can strengthen your compliance posture while reducing manual burden — without the risks that keep executives up at night.
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