Jan/San is a relationship business built on contracts and reliability. Your customers don't think about cleaning supplies until they run out — and then it's urgent.
Contract management. Usage-based reordering. Route sales optimization. Account health monitoring. Proactive service that makes you indispensable.
Jan/San distribution is fundamentally a contract-and-route business. You win an account, set up delivery schedules, and your job is to keep them supplied without them ever having to think about it. The moment a facility manager runs out of toilet paper or hand sanitizer, you've failed — and they're calling your competitor.
Facility managers have little tolerance for stockouts — run out of essential supplies twice, and they start looking for a new supplier. In Jan/San, reliability is everything.
The market has evolved significantly. Post-pandemic, customers are more aware of cleaning and sanitation than ever — but also more price-sensitive. The big nationals (Grainger, Uline, Amazon Business) are aggressively pursuing the market with technology and scale. Regional and local distributors survive by being more responsive, more knowledgeable, and more reliable.
Your route salespeople are your biggest asset — and your biggest constraint. They know the customers, they know the facilities, they know when something's wrong. But they spend half their day on administrative tasks: processing orders, checking stock levels, coordinating deliveries. Meanwhile, accounts get neglected, renewals slip, and competitors move in.
AI handles the routine so your team can focus on relationships. Automatic reordering based on usage patterns. Contract tracking that alerts you before renewals. Route optimization that maximizes selling time. Your route reps become consultants, not order-takers.
Five pillars that transform how Jan/San distributors serve facility accounts and protect recurring revenue.
AI handles order processing and inventory checks. Route reps focus on customer relationships, identifying new needs, and growing account wallet share instead of paperwork.
Track facility contracts, delivery schedules, SLA commitments, and contact hierarchies. AI alerts you when accounts need attention or show signs of competitive threat.
AI learns each facility's consumption patterns — paper goods, chemicals, hand hygiene, trash liners — and predicts when they'll need restocking before they run out.
Jan/San demand spikes with flu season, back-to-school, and spring cleaning. AI helps you capture every opportunity during peaks and stay engaged during slower periods.
Make every facility manager feel like your most important customer. AI ensures zero stockouts, accurate deliveries, and proactive communication — so they never have to think about supplies.
AI predicts when each account will need restock based on their actual usage patterns — not fixed schedules.
Contract-based business requires flawless execution. AI ensures nothing falls through the cracks — and surfaces opportunities your team would miss.
AI tracks every contract — pricing agreements, delivery schedules, SLA requirements, renewal dates. Get alerts 90 days before renewals. Monitor contract performance against commitments. Never be surprised by a competitor showing up at renewal time.
AI predicts when each account will need restocking based on their actual usage patterns — not arbitrary schedules. Automatically generate orders, alert route reps to unusual consumption, and ensure zero stockouts at customer sites.
AI optimizes route schedules based on account needs, geography, and selling opportunities. Your route reps know exactly which accounts need attention, what to bring, and where the upsell opportunities are — before they leave the warehouse.
AI monitors account health indicators across every customer — order frequency, product mix, complaint history, payment patterns. Get early warning when an account might be at risk, and actionable recommendations to save it before competitors move in.
Facility managers call and order by voice. "I need to restock the second-floor supply closet — same as last month but double the hand sanitizer." AI processes the order, checks contract pricing, confirms delivery, and routes to fulfillment — no hold time, no manual entry.
AI handles routine collection calls and invoice follow-up. Professional persistence that improves cash flow without straining relationships. Understands payment cycles and escalates appropriately for contract accounts vs. one-time customers.
Grow revenue through AI-identified upsell and cross-sell opportunities at each account
Free up route rep time from administrative tasks for relationship-building and selling
Respond faster to contract renewal inquiries with AI-prepared renewal packages
Workd connects to your existing systems — not as a bolt-on, but as a true extension. AI agents have real-time access to contract data, inventory, customer history, route schedules, and order status.
We integrate with the ERPs Jan/San distributors actually use:
Workd serves distributors across wholesale. See how AI works in related verticals with similar contract and route dynamics.
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See the full platform capabilities for wholesale distributors.
See how AI can help you deliver flawless execution on every contract — without disrupting what already works.
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