Workd is an integrated CRM, eCommerce, and AI execution platform designed specifically for distributors and their sales teams.
Manage contractor and dealer relationships more effectively. Identify revenue opportunities earlier. Reduce missed sales. Add execution capacity without adding headcount.
Distribution AI
Same team, same customers, same products — completely different day.
Warehouse opens. 8 voicemails from customers wanting delivery updates and reorders. CSRs start the callback queue.
AI handled overnight inquiries. 6 reorders placed automatically. 2 delivery status updates sent. CSRs start the day clear.
Three reps need pricing lookups for quotes. Each takes 10-15 minutes to pull from ERP, check margins, apply customer tiers.
Reps ask AI for pricing — instant response with tier-adjusted pricing, margin check, and quote PDF generated in seconds.
A top-20 account calls to reorder their usual monthly stock. 20-minute call to go through 35 line items with the CSR.
"Just reorder last month's list." AI pulls the previous order, confirms quantities, checks inventory, places the order — 2 minutes.
Sales manager reviews pipeline — notices 40 accounts haven't ordered in 60+ days. No one has time to call them all.
AI already identified and contacted all 40 dormant accounts. 12 re-engaged, 6 placed orders, 3 meetings scheduled for reps.
AR clerk manually follows up on 15 past-due invoices. Reaches 4 people. Notes who to call again tomorrow.
AI contacted all 15 this morning. 9 confirmed payment. 3 set up payment plans. AR clerk handles the 3 that need escalation.
Phones forwarded to voicemail. Any order until tomorrow morning is lost or delayed. Competitors with e-commerce capture the sale.
AI keeps taking orders, answering questions, sending quotes. A contractor ordering at 8 PM gets the same service as 8 AM.
Distributors don't lack product. They don't lack relationships.
They lack execution capacity.
...with limited time and incomplete visibility.
Revenue doesn't disappear all at once. It leaks through execution gaps.
One integrated system where CRM, eCommerce, and AI work together.
Tracks every contractor and dealer relationship
Connects product, pricing, and availability
Monitor behavior and execute follow-up
Handles thousands of repetitive tasks
Instead of asking reps to "do more,"
Workd adds execution capacity.
Sales teams receive clear direction on where to focus. AI handles the execution layer.
Three ways Workd helps you grow without adding headcount.
Your team focuses on relationships and strategy. Workd handles the execution layer.
This is not generic CRM software with AI bolted on. It is a distribution operating platform where CRM, eCommerce, automation, and AI work together.
Built for how distributors actually sell to contractors and dealers
Handles catalogs with tens of thousands of products
Customer-specific pricing, contracts, and availability
Supports inside, outside, and hybrid sales models
Gives coverage to accounts that usually get ignored
Understands seasonal patterns and demand swings
AR integration and collection automation built-in
Deep connections to the ERPs distributors actually use
Distributors grow without relying solely on headcount.
AI surfaces priorities and next-best-actions automatically
Automatic monitoring and proactive outreach
AI handles routine follow-up 24/7
Before revenue loss, not after
AI scales to accounts humans can't reach
Add execution capacity, not headcount
Distribution is relationship-driven. But relationships only grow when execution is consistent.
It's not just information. It's execution.
Explore how Workd supports specific distribution verticals.
Equipment specialists, contractor accounts, seasonal demand
Contractor sales, high SKU catalogs, project-based buying
Wholesale and showroom, contractor relationships
MRO, specialty products, long-tail accounts
Lumber, construction supplies, contractor credit
Compliance, weekly replenishment, license tracking
See how Workd helps distributors sell more, miss less, and scale without headcount.
Join hundreds of distributors already using Workd to automate sales, collections, and customer engagement.
Not sure where to start? Try our AI: (877) 371-5530