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Workd vs Magento

Magento (Adobe Commerce) is the powerhouse of B2B ecommerce. Infinitely customizable, enterprise-grade, and requiring significant investment to implement well.

Workd delivers distribution operations out-of-the-box — with AI capabilities that Magento can't match.

Quick Comparison

Focus
Distribution platform vs Ecommerce
Voice AI
Built-in vs Not available
Implementation
Weeks vs 6-18 months
Total Cost
Predictable vs $100K-$1M+
Maintenance
Included vs Dev team required

The Magento Reality

Magento is powerful. With the right development team and budget, you can build almost anything. B2B features, custom workflows, complex integrations — it's all possible.

But "possible" and "practical" are different things. Magento implementations routinely cost $200K-$500K for mid-market distributors. They take 6-18 months. They require ongoing development resources.

And at the end, you have an ecommerce platform. What about phone orders? Field sales? Delivery management? Voice AI? Those require additional systems or custom development.

What Magento Doesn't Do

Voice AI Agents

Magento is a web platform. It doesn't answer phones, take voice orders, or make outbound calls. Workd's AI agents do all of this.

Field Sales Mobile

Magento has a web storefront. It doesn't have mobile apps for outside reps to check inventory, take orders, and manage accounts in the field.

Delivery Operations

Magento creates orders. It doesn't optimize routes, track drivers, or manage delivery windows. Those need separate systems.

Phone/Fax/Email Orders

Not everyone orders online. Magento doesn't help with orders that come in through other channels — and in distribution, that's still most orders.

Total Cost of Ownership

Magento/Adobe Commerce Typical Costs

Adobe Commerce licensing$22K-$125K+/year
Implementation$100K-$500K+
Hosting/Infrastructure$12K-$50K/year
Ongoing development$50K-$200K/year
Integrations (ERP, WMS, etc.)$25K-$100K+

Three-year total cost of ownership often exceeds $500K-$1M for mid-market distributors.

Workd's pricing is predictable and all-inclusive — platform, AI, support, and updates. No dev team required.

Distribution Without the Development Project

See how Workd delivers distribution capabilities that would take years to build on Magento — in weeks, not months.

Request a Demo