BigCommerce is a powerful ecommerce platform with growing B2B capabilities. But distribution needs more than a web storefront.
Workd is a complete distribution operations platform where ecommerce is one channel among many — not the whole story.
BigCommerce has invested heavily in B2B features: customer-specific pricing, quote management, company accounts, purchase orders. It's become a legitimate B2B ecommerce option.
But distribution isn't just ecommerce. Your customers order by phone, email, fax, text, and in person. Your reps are in the field. You're managing inventory across warehouses and trucks. You're optimizing delivery routes.
BigCommerce handles one channel well. Workd handles all channels and everything that happens after the order.
Most B2B orders don't come through websites. Workd's voice AI agents handle phone orders 24/7. BigCommerce assumes web-first.
Your outside reps need mobile tools to check inventory, take orders, and update CRM from the field. BigCommerce doesn't do that.
BigCommerce tracks inventory for ecommerce. Workd manages inventory across warehouses, branches, trucks, and consignment.
BigCommerce hands off to shipping carriers. Workd optimizes your delivery routes, tracks drivers, and notifies customers.
Some distributors try to make BigCommerce work by integrating it with ERP, WMS, CRM, and delivery systems. That's a lot of integrations to build and maintain.
Workd includes all these capabilities in one platform. Ecommerce is a module, not a separate system. Orders from any channel flow through the same fulfillment process.
See how Workd handles the complete distribution operation, not just the ecommerce slice.
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