Twilio+Workd

Twilio + Workd

Global Voice Infrastructure

Workd's AI agents powered by Twilio's world-class communications platform. Enterprise reliability, global reach, carrier-grade quality.

See It In Action

What Twilio Powers

Outbound Voice

AI agents making calls to customers

📥

Inbound Voice

Customers calling in to AI agents

SMS/MMS

Text follow-ups and confirmations

🔢

Phone Numbers

Local presence in any market

Why Twilio?

When Workd AI agents need to make or receive calls, Twilio handles the telephony infrastructure. It's the same platform trusted by companies like Uber, Airbnb, and Lyft for mission-critical communications.

For distributors, this means your AI voice agents have the same reliability and quality as the world's most demanding communication applications. No dropped calls. No audio quality issues. No carrier problems.

Bring your own Twilio account or use Workd's managed telephony — your choice.

Twilio Capabilities in Workd

Programmable Voice

AI agents make and receive calls through Twilio's Programmable Voice API. Full control over call flow, recording, and real-time audio streaming.

Local Numbers

Provision local phone numbers in your customers' area codes. Calls appear local, improving answer rates and customer comfort.

Call Recording

Automatic call recording for compliance, training, and quality assurance. Recordings stored securely and accessible through Workd.

SMS Follow-Up

After voice conversations, AI agents can send SMS confirmations, payment links, or follow-up information.

Global Reach

Twilio operates in 180+ countries. Your AI agents can reach customers anywhere in the world.

Carrier Network

Direct relationships with carriers worldwide ensure call quality and deliverability that consumer VoIP can't match.

Deployment Options

Workd Managed

We handle the Twilio infrastructure. You just use the AI agents. Simple pricing, no Twilio account needed.

  • No Twilio account required
  • Bundled per-minute pricing
  • Phone numbers included
  • We handle configuration

Bring Your Own

Connect your existing Twilio account. Keep your numbers, your pricing, your relationship with Twilio.

  • Use existing Twilio account
  • Keep your phone numbers
  • Your Twilio pricing
  • Full Twilio console access

Enterprise Voice for AI Agents

The same infrastructure trusted by the world's biggest apps, powering your AI-driven customer conversations.

See AI Voice Agents