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AI for Industry-Specific ERP
Infor's distribution expertise meets Workd's AI capabilities. Voice ordering, proactive engagement, and intelligent automation — built for how distributors actually work.
See Integration DemoOrders & Quotes
Full sales document sync
Customer Master
Accounts and ship-tos
Inventory
Stock, locations, availability
Pricing
Complex pricing rules
Infor has made significant investments in distribution-specific functionality. CloudSuite Distribution understands your industry. M3 handles complex manufacturing-distribution hybrids. The depth is real.
But Infor's AI capabilities — Coleman and Ming.le — focus on analytics and productivity features rather than customer-facing automation. Voice interfaces, autonomous AR collection, proactive customer outreach — these aren't on Infor's near-term roadmap.
Workd fills that gap, adding the AI execution layer that turns Infor data into action.
Purpose-built for wholesale distribution. Multi-company, multi-warehouse, complex pricing.
Integration via ION APIs and Data Lake connectivity. Full CRUD on sales, inventory, and customer entities.
For complex distribution with manufacturing components. Deep functionality for fashion, food, equipment.
Integration via M3 Web Services and ION connectivity. Supports M3 Business Engine transactions.
Enterprise-grade for larger distributors. Project-based, configure-to-order, complex logistics.
Integration via LN Web Services and ION. Supports complex order types and configurations.
Complex Infor orders placed by voice. Customer-specific pricing, warehouse selection, special instructions — all handled conversationally. The AI knows your business rules.
Voice agents that call on overdue invoices, following your collection procedures. They understand payment terms, can negotiate within parameters, and escalate appropriately.
"What were our top 10 customers by margin last month?" Ask questions in plain English, get answers from Infor data without building reports.
AI monitoring that watches Infor data and notifies you when patterns emerge. Customer ordering changes, inventory risks, margin anomalies — surfaced before they become problems.
Infor's ION platform provides the integration backbone. We connect through documented APIs and message flows, treating Infor as the system of record.
ION API Gateway
Secure, governed API access to Infor applications
ION Data Lake
Rich analytics data for AI training and insights
Business Vault
Historical data for pattern recognition
No Modifications
Standard integration, full upgrade compatibility
Your Infor investment is deep. Add the AI layer that makes it accessible, proactive, and autonomous.
See Infor + AI in Action