Integrations/BlueLink
BlueLink+Workd

BlueLink + Workd

Parts Distribution AI

BlueLink understands parts distribution. Workd adds AI voice, proactive outreach, and intelligent automation — built for the parts business.

See Integration Demo

What Syncs

Parts & Inventory

Full catalog with fitment

Customers

Shops and accounts

Orders

Counter and phone sales

Pricing

Matrix and customer-specific

Keep BlueLink. Add Superpowers.

You've invested in BlueLink. It handles your distribution operations — inventory, orders, customers. Your team knows the system.

You don't need to replace it. You need to enhance it.

BlueLink serves distributors well, but the world has changed. Your competitors are adding AI. Your customers expect instant answers. Your field reps need to work from anywhere, hands-free.

Workd connects to BlueLink through secure integration. BlueLink remains your system of record — all inventory, orders, and customer data stay where they are. Workd adds the AI and modern interface that makes BlueLink accessible from anywhere.

Voice AI for BlueLink

Transform how your team works. All by voice. All syncing to BlueLink instantly.

Inventory Queries

"Check stock on item B-4400 across all locations"

Order Creation

"Create order for Superior HVAC, priority shipping"

Customer Lookup

"What's the YTD revenue for Henderson Supply?"

Activity Logging

"Note for ABC Mechanical: interested in spring promotion"

Parts-Specific AI Features

Voice Parts Lookup

"Do you have brake pads for a 2019 F-150?" AI understands vehicle applications and checks BlueLink inventory in real-time.

Phone Orders

Shops call in orders by voice. AI creates orders in BlueLink with correct pricing, cores, and delivery instructions.

Core Follow-Up

AI automatically follows up on outstanding cores. "We're waiting on your alternator core from last month's order."

AR Collection

Shop accounts with aging balances get automated calls. AI handles negotiation within your parameters.

Lost Sales Recovery

When a part isn't in stock, AI follows up when inventory arrives. "That water pump you needed is now in stock."

Reorder Intelligence

AI identifies shop buying patterns and suggests reorders. "Time for your monthly brake inventory restock?"

Real-Time Visibility

Modern dashboards your team will actually use. BlueLink data, modern visualization, real-time updates.

Sales Performance

Revenue, orders, margins by rep and territory

Inventory Analytics

Stock levels, turns, dead stock alerts

Customer Health

Order patterns, credit status, at-risk flags

Operational Metrics

Fill rates, delivery times, backorder aging

Automation

Free your team from repetitive work.

Order Automation

Voice orders become BlueLink sales orders

Follow-Up Tasks

Automatic reminders based on customer activity

Quote Follow-Ups

AI-drafted emails for aging quotes

Inventory Alerts

Proactive notifications at reorder points

Keep Your Investment

No data migration
No business disruption
No new ERP training
AI adds on top of BlueLink

Results Distributors Are Seeing

Faster

Order entry through automation — voice beats typing

More

Consistent customer follow-up — easy tools enable outreach

Real-Time

Visibility — see what's happening now

Edge

Competitive AI capabilities that set you apart

Built for the Parts Business

BlueLink knows parts. Workd adds intelligence. Together, they're unstoppable.

See BlueLink + AI