Where American manufacturing meets AI-powered distribution
Coming Q3 2026 | Venue TBD
Register Now →Detroit isn't just the Motor City — it's the epicenter of American industrial distribution. From auto parts to industrial supply chains, the Detroit metropolitan area powers one of the largest distribution networks in the country. As Workd's headquarters, this is where we're launching the inaugural AI & Automation Lab.
Southeast Michigan is home to thousands of distributors supporting automotive, manufacturing, and industrial supply chains. These businesses face unique challenges: complex part catalogs, demanding OEM relationships, and razor-thin margins that demand operational excellence.
The Detroit AI & Automation Lab is your opportunity to see firsthand how Voice AI, automated outreach, and intelligent CRM can transform your distribution operations — with live demos using real distribution scenarios from the region.
Six focused sessions covering the most impactful AI and automation use cases for wholesale distributors — with live demos and hands-on labs.
Deploy AI agents that handle inbound calls, take orders, answer questions, and route complex issues to your team. Live demo + hands-on setup.
Build multi-channel sequences (email, SMS, voice) that reactivate dormant customers and follow up on quotes automatically.
Use AI to predict reorder timing, flag anomalies, and automate routine order processing so your team focuses on exceptions.
Equip your reps with mobile CRM, route optimization, and AI-generated call prep sheets before every customer visit.
Automate past-due follow-ups with voice AI that calls customers, sends payment reminders, and escalates intelligently.
Turn your ERP and CRM data into actionable dashboards: customer health scores, territory performance, inventory alerts.
See it in action: Voice AI for Customer Service
See it in action: AR & Collections Automation
Automated AR recovery sequence
#INV-4821
Metro Plumbing Supply
Due: January 15, 2025
Account Summary
Collection Sequence
Automated Email Sent
Friendly payment reminder for INV-4821
Voice AI Call
Metro Plumbing (248-555-0147)
Agreement Sent
Payment plan agreement sent with e-signature link
Payment Received
First payment received: $4,134
Resolved
Collection sequence complete — payment plan on track
38%
faster resolution
24/7
follow-up
$0
collection agency fees
92%
resolution rate
See it in action: Smart Order Management
See it in action: Data & Analytics
A packed half-day designed to deliver maximum value. You'll leave with real skills, real connections, and a real plan.
Space is limited to ensure hands-on attention. Each lab is capped at 40 attendees.
Here's a preview of the AI-powered tools you'll learn to implement during the workshop.
Build custom automation workflows visually
Connect your existing tools and data sources
Secure your spot for the AI & Automation Lab in Detroit. Early bird registration is free — limited to 40 attendees.
Interested in co-presenting in Detroit? We're looking for ERP vendors, technology partners, and industry organizations to showcase their solutions to a curated audience of Detroit-area distribution leaders.
Become a Detroit Partner →